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Work at Home Customer Service Representative - Bilingual Service Call Scheduling - Wichita Falls

Work at Home Customer Service Representative - Bilingual Service Call Scheduling - Wichita Falls

Ad id: 807178717429952
Views: 5

DescriptionWe are looking for self-starting, enthusiastic agents to join our work at home team! We need agents that can provide excellent customer service while assisting customers with scheduling service calls for consumers who have Out of Warranty and In Warranty appliances. Agents on this project are required to demonstrate exceptional customer service and service calls with patience and empathy. Hours of Operation are Mon - Fri, 6:00am ? 9:00pm (CST), and Saturday 7:00 am ? 7 pm (CST) - Sunday 7:00 am - 5:00 pm (CST). Agents must work 15 hours minimum per week on average. Also each agent needs to be able to work 5 hours on Mondays, preferably during the timeframe of 8:00am to 3:00pm (CST). Training will be paid at minimum wage per your state or local area, upon the completion of training the pay for this position is $8.50/hr. or minimum wage per your state or local area, whichever is higher.Qualifications Applicants must be bilingual in both Spanish and English. Applicants for this job will be expected to meet the following minimum qualifications: high school or GED required, minimum one year customer service or sales experience required; must be 18 years or older; based on project candidate may be required to meet additional experience/skill requirements; must work a minimum of 10 hours per week; basic computer skills required to include navigation between application and internet sites; ability to pass required background checks; based on project, ability to pass required drug screening; based on project, candidate must score acceptably on job related testing assessments; ability to clearly communicate using a clear, distinct voice; and bilingual in English and Spanish (or other language as defined) may be required for certain projects. The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents. Consequently, Alorica At Home Agents may be asked to perform other duties as required. Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above. EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans


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Last Updated on: December 18, 2017
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