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Product Sales and Services Intern Winter Seasonal 20172018 Vail, CO - vail, colorado

Product Sales and Services Intern Winter Seasonal 20172018 Vail, CO - vail, colorado

Ad id: 108176333491823
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Reach Your Peak at Vail Resorts.
Youre someone who pushes boundaries and challenges the status quo. Youre brave, ambitious and passionate in everything you do. And we want you on our team.
Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the worldsmost innovative companies and re:imagine a mountain resort experience with us.
Welcome to Vail Resorts. Reach Your Peak.
The Product SalesIntern is a part of the Product Sales and Services (PSS) Department and will be responsible for selling tickets, season passes, activities, ski school lessons and fulfilling pre:purchased sales orders on the front line at one of Vail's sales locations. This position requires a full knowledge of our products and services and is responsible for collecting guest information. As a PSS Intern, you will receive a high level of guest interaction and will be the face of Vail We are looking for guest service oriented individuals who are positive, outgoing, operate with a high level of professionalism, have computer proficiency, and have a passion for the outdoors, are well disciplined, and take pride in their work.
Responsibilities Include (but are not limited to):
:Chance tobe involved inall facets of the product sales and customer service experiencefor an internationally known mountain resort.
:Receive training and acquire experience in all aspects of our operations including the sales and services of lift tickets and passes, ski and snowboard school products, mountain access control, and the Vail/Beaver Creek customer service call center.
:Working inone of our sales locationswith the team of fellow staff, supervisors and managers.
:Opportunity tolearn operation oflocation's ticket/pass office, ski and snowboard school office, base:lift scanning operations and in some instances, the Vail/Beaver Creek customer service call center.
:Take partin Vail University and receive behind the scene tours of on:mountain facilities and operations : includingrestaurants, grooming, lift maintenance, and ski patrol.
:Participate in the corporate trainingprograms which include seminars on topics such as the business of Vail, leadership and career development.
:Accurately and efficiently process lift access products, activity products, and/or ski school productswhile capturing guest data.
:Ask the guest for their data with every transaction.
:Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings.
:Make suitable recommendations on products to meet the guests' needs and the business objectives.
:Ability to handle high volumes of customer interaction while delivering exceptional service; internal and external.
:Creating a fun and professional work experience while communicating in a courteous and respectful manner.
:Professionally assist and follow through with resolution of guest complaints; handle concerns and suggestions.
:Perform daily sales and closing and be held responsible for your end of day point of sale audit.
:Work on a computer with a high degree of accuracy and efficient speed.
:Must be able to interact with guest and work on a computer at the same time.
:Follow company/department policies and procedures.
:Participate in resort and departmental trainings and development courses.
:Willing to cross:train and work in all areas/locations of PSS.
:Take initiative to perform duties which facilitate operations and maintain cleanliness of your work area while paying attention to detail.
:Perform other duties as appropriate.
:High school graduate or equivalent : required.
:Candidates must be currently enrolled and in good standing in a college or university with a focus in Recreation or Resort Management, Business Adminstration or a related field and be receiving credit for the internship experience :requ


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Last Updated on: January 24, 2018
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