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Installation Manager - Regional - Tucson

Installation Manager - Regional - Tucson

Ad id: 1911176791295069
Views: 4
Date listed 4 weeks ago
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Job Description The primary objective of the Installation Manager is to be a direct representative capable of making sound decisions on behalf of Express Flooring. The Installation Manager must possess good administrative, customer service, and maintenance skills necessary to enhance overall operations. This Position will supervise and support installation subcontractors in established procedures. The Installation Manager will directly supervise the scheduling, dispatching, installation, and warranty of every project in their specific market. This includes ensuring the collection of any and all required documents and cash balances pertaining to each project. The Installation Manager will continually recruit and hire installation subcontractors and take all necessary actions to ensure these subcontractors are following the required procedures & practices as outlined by Express Flooring. The Installation Manager will ensure all customers are handled in a courteous and professional manner, both from oneself, other Express Flooring employees, and the installation subcontractors. The Installation Manager will assist and participate in all phases of scheduling, installation, accounts receivable, and warranty processes as needed. This Position will additionally process and maintain accurate and up to date notes & records on each project regarding subcontractor performance and/or any interdepartmental issues that may arise, and report any inconsistencies and/or discrepancies to the General Manager. Essential Functions: Recruiting, screening, & hiring of installation subcontractors. Effectively manage office staff to accomplish all job requirements. Assisting all personnel in successful installations Act as liaison & main point of contact between Express Flooring & all installation subcontractors. Act as liaison & main point of contact between Express Flooring & all customers. Ensure timely scheduling & communication between Express Flooring and all customers. Monitor installation progress and subcontractor performance thus ensuring a high level of workmanship for all customers. Job site inspections on a periodic basis Oversee and assist with all functions within the Region Coaching and motivation of subcontractors and office staff Development and scheduling of training for both subcontractors and office staff Monitor a professional work environment for all subcontractors and office staff Disciplinary Counseling of subcontractors and office staff Performance reviews of both subcontractors and office staff Ensure timely completion of all installations and receipt of all required documents and cash balances Communicate any needed actions required on all projects to the appropriate department and/or individuals, in writing, in a timely manner. Monitor inventory accurately and efficiently. Commercial measuring and project submittal Disburse new samples to Design Consultants Communicate monthly goals and direction to Installation Depots Create and support a safe and secure work environment. Ensure the Tucson office is staffed to support all installations Miscellaneous duties as needed or assigned. Provide interdepartmental support as needed Promote a positive and professional work environment Qualifications: Knowledge of customer service techniques 3 Years past management experience Knowledge of database and Microsoft Office Software programs utilized by the company Ability to communicate clearly and concisely, orally and in writing Ability to establish and maintain cooperative working relationships with company employees and customers Company Description We are one of the fastest growing floor covering companies in the nation. We specialize in all types of flooring including carpet, tile, laminate, wood, vinyl, stone and much more. We offer next day installation on all in-stock products and free in-home estimates in the metro areas of Phoenix and Tucson.Source:

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Last Updated on: December 18, 2017
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