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Office of Education - St. Louis

Office of Education - St. Louis

Ad id: 1302181894239837
Views: 2
Date listed 5 days ago

Job Type/Schedule This position is full-time and works approximately 40 hours per week. Must be willing to work flexible and/or evening hours. Department Name/Job Location This position is in the Office of Education. This position is for the Medical School Campus. Essential Functions **POSITION SUMMARY:** The Standardized Patient Program Manager serves the School of Medicine and the Office of Education (OE) in a professional capacity by managing its year-round Standardized Patient Program (simulation experiences) for the teaching and evaluation of WUSM curriculum. A Standardized Patient is an actor who is trained to portray a scripted patient and display a pre-defined set of symptoms or problems that are used in medical education and assessment. This position is responsible for the day to day operation of the program including managing all logistics pertaining to the administrative, academic and creative activities involving Standardized Patients (SP); managing all aspects of SP recruitment; working in collaboration with course directors to improve or expand existing materials used in SP encounters for both on-campus and off-site locations and directly overseeing the Standardized Patient Center. The manager will also assist the Medical Director and the Assistant Director of Simulation and Standardized Patient Centers (ADSSPC) in program development and expansion goals for the program. **PRIMARY DUTIES AND RESPONSIBILITIES:** 1. Management of all standardized patient sessions for the School of Medicine in POM I & II, third year OSCEs, fourth year CCX, IPE and other events. These activities include coordinating standardized patients, event assistants, and faculty schedules; creating rotations for student/SP sessions; running of sessions; and processing necessary payroll paperwork in a time-sensitive fashion. Currently, 80% of sessions occur between 12 PM and 6 PM on weeknights. Collaborate with faculty to develop, design and implement simulated patient encounters tailored to meet specific curricular goals. 2. Oversight of all aspects of BLine Medical software suite functionality. These activities include recognition of hardware and software issues, required updates and system tests, reporting and rectifying problems with BLine, and working with WU IT computer technicians regarding set up and support of computers. These functions also include maintenance and set up of new and existing users and managing system access to exam materials and scores. When IT systems upgrades occur, the SP manager will serve as the project lead for planning and ensure timely and effective completion of upgrades within the schedule of the center. Inputs, maintains and provides ongoing quality control of all on-line cases, student rosters, outcome/ grading reports, and digital recordings. Provides initial and ongoing training of students and graders for software access. 3. Works with Medical Director and ADSSPC to coordinate personnel selection, including interviewing, hiring, training and identification of staffing requirements based on script/session requirements. 4. Develops and assists with training of all standardized patients in all aspects of case portrayal, checklist item recognition, physical exam procedures, and exam operations for all case presentations, and gynecologic and urologic teaching associates\' performances by developing educational materials and follow up performance feedback to SPs through video review and evaluation. Manages ongoing quality control levels for standardized patients in all areas of student/patient interaction. 5. Works with Outside Groups to understand individual needs of their learners, design new simulations in collaboration with Medical Director and other faculty, completes outside faculty training and orientation for the program, as well as coordinates standardized patient, event assistant, and faculty schedules, creating rotations, training SPs, running of sessions and processing necessary payroll paperwork in a time-sensitive fashion. 6. Creates and distributes suite policies and procedures, general correspondence and session materials. 7. Maintains appropriate inventory of office and clinical supplies. Reconfigures space in center to meet the needs of multiple unique encounter presentations. 8. Recruits, hires, trains, schedules, and manages Event Assistants to assist in session events. During SP events, supervises SP Event Assistants (EA) in managing various technical aspects, such as specialized audiovisual media software, and troubleshooting the 50+ computers and 30+ cameras required for running Student/Simulated Patient educational events. Prior to an exam, ensures all student/SP printed materials, supplies and equipment are in exam rooms and necessary technical/AV mock runs are completed. Supervises EAs during an exam while they run the exam system software, adjust in room cameras, keep time for exams and make announcements. 9. Benchmark programs for National Conference (ASPE) and participate in National Level Committees. Provide the leadership required to ensure that simulation programs meet national standards of quality assurance for breadth and depth of education, and user expectations. 10. Assist in data collection, data analysis, and grant writing for simulation-based research. 11. Performs other duties as assigned. Required Qualifications College degree required and Standardized Patient experience required. Preferred Qualifications * Bachelor\'s degree. * Project management, Standardized Patient experience, theater arts, business, education, or health-care related field or equivalent combination of education and experience in a medical academic environment desired. * Able to understand and learn software packages as required to meet the needs of the program. * Proficiency with Microsoft Office, specifically Word, Excel, Outlook. * Strong interpersonal skills. * Excellent attention to detail, able to meet deadlines, organizational skills and able to handle multiple tasks at once. * Effective verbal, written and interpersonal communication skills. * Ability to manage multiple on-going projects. Salary Range The hiring range for this position is $46,113 - $58,801 annually. Benefits * Retirement Savings Plan * 22 vacation days * 8 Paid Holidays * Sick Time * Tuition benefits for employee, spouse and dependent children * Free Metro Link/ Bus pass * Free Life Insurance * Health, Dental, Vision * Health Savings Accounts (HSA) * Long Term Disability Insurance * Flex Spending Plan * Other Benefits Med School HR website ( EOE Statement Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status. *Job Title:* Manager, Standardized Patient Program - Office of Education - 39067 *Job ID:* 39067 *Location:* Medical School *Full/Part Time:* Full-Time *Regular/Temporary:* RegularSource:

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Last Updated on: February 19, 2018
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