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Solution Manager Consultant Job - pittsburgh, pennsylvania

Solution Manager Consultant Job - pittsburgh, pennsylvania

Ad id: 2511177898755268
Views: 1
Date listed 1 month ago
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Requisition ID: Work Area: Consulting and Professional ServicesExpected Travel: 0 : 50Career Status: ProfessionalEmployment Type: Regular Full TimeCOMPANY DESCRIPTIONAs market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.The SAP Solution Delivery Centre (SDC) is responsible for driving customer success as ONE SAP by maximizing the adoption of SAP products across industries with accelerated time:to:value, leveraging global scale and expertise through integrated right shore delivery, focusing on remote, factory services and outcome:based solutions that utilize robust processes and practices. The SDC are a global team with centers in EMEA, India, Greater China, Australia, Latin America, and North America.We are growing a Pittsburgh based near:shore center to expand our delivery capabilities within the North American region. Our desire is to provide SAPs customers access to the best global network of consultants with expertise in SAPs latest technologies. The Pittsburgh near shore center will be a sophisticated Service and Knowledge organization providing unique capabilities to SAPs customers in North America and around the globe.EXPECTATIONS AND TASKS:Lead customer engagements for Solution Manager upgrades, configuration, design or implementations:Conduct Workshops with Business Users and IT Leads to finalize the requirement and design:Take full responsibility for the quality of the delivered tasks and is accountable for the success:Provide product expertise, architect and consulting support to SAP customers:Responsible for maintaining a high degree of customer satisfaction in addition to growing and developing reference able customers.:To provide digital transformation on the IT operation area in the future, it will be also required strong motivation to adapt new technologies, such as ITOA, AIOps and DevOps:Ability to manage multiple tasks, work in a team environment, understand and be responsive to project and customer needs.:Ability to adapt and function effectively in a fast:paced, changing environment while working under deadlines.:A record of taking initiatives, driving results and accepting increasing levels of responsibility.:Build credible relationships with peers and clients, and continuous professional learning of SAP products.:Ability to learn quickly and apply knowledge effectively.Experience in one or more of the following topics::SAP Solution Manager 7.1/7.2 Template Management:SAP Solution Manager 7.1/7.2 Requirements Management, Process Modelling, Process and Project Management:SAP Solution Manager 7.1/7.2 Service Desk, ITSM and Change Request Management (ChaRM):SAP Solution Manager 7.1/7.2 Technical Operations, Business Process Monitoring and Technical Monitoring:SAP Solution Manager Test Workbench, Test Management and Defect ManagementEDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:Bachelors or Masters degree in: Information Systems, Engineering, Computer Science or similar STEM degree:Candidate should have Solution Manager Functional Experience or Expertise :Hands:On experience in SAP Solution Manager 7.2:Experience/ Expertise in SAP change based testing practices and tools (SAP Solman, SAP CBTA, SAP BPCA, SAP TBOM):Familiar with Agile Software Development Mythologies:Familiar with testing strategies, technical monitoring, and incident management:Certification in SAP Solution Manager or Netweaver is preferred:Must be able to work aSource:

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Last Updated on: January 18, 2018
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