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Customer Service Representative Sales Finance - New Orleans

Customer Service Representative Sales Finance - New Orleans


Ad id: 2009174224000271
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Date listed 4 weeks ago
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Job Description Customer Service Representative (Sales / Finance) Job ID2017-1666 Address3570 Holiday Dr. STE 2 CityNew Orleans StateLA More information about this jobOverview and Responsibilities Customer Service Representatives are involved in an on-the-job training program to enhance skills and encourage internal advancement. In this front-facing role, a Customer Service Representative is primarily responsible for ensuring a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships, following up with customers to ensure approved loans close and meeting sales and collection goals. Keys to success include a professional demeanor, outgoing/ positive attitude, reliable, and excellent oral and written communication skills.Job Responsibilities are as follows: Assist potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing. Actively identifies sales opportunities to originate new business by marketing, evaluating and processing consumer loans and ancillary products. Participate in collection activities including taking payments, negotiating payoffs, calling customers to remind them of their payments and encouraging them to commit to pays. Manage all day-to-day responsibilities for servicing an ever growing consumer loan portfolio. Effectively applies analytical skills to quickly and efficiently resolve any customer issues. Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans. Perform clerical functions associated with generating new accounts, processing loans and handling payments. Develop an understanding and abides by the philosophy of the organization, including company policies, operational procedures and compliance. Qualifications High School diploma or equivalent. 3-5 years of previous customer service experience preferred. Must pass pre-employment Assessment tests, Drug Screening, Background and Credit check. The position requires frequent interaction with our customers - professional demeanor, positive attitude, strong communication and customer relations skills are a must. Demonstrated ability to negotiate, instruct, and persuade others. Ability to work as a member of a team while directing staff towards a shared goal. Ability to work in a fast-paced environment and manage multiple priorities. Creative problem solving, analytical decision making, organization and time management skills. Basic computer skills, familiarity with Windows Benefits Weoffer a competitive compensation and benefits packageincluding: Health/Dental/Vision Paid Vacation 401 (K) and employer match Company provided Life Insurance & Long Term Disability Additional benefits with Republic include: Regular drawings for sporting event tickets Employee of the Month Program Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society Professional offices with a friendly team environment Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace. Options Apply for this job onlineApply Share Email this job to a friendRefer Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you!Click here to get started. Go back to the welcome page Application FAQs Software Powered by iCIMS www.icims.com Company Description Joining the Republic Finance Team means not just having a job, but that you are taking the first step in pursuing an exciting and rewarding career! At Republic Finance, we pride ourselves on investing in our employees and providing internal advancement opportunities. As a Republic Finance team member, you will be provided with on-the- job-training in order to better understand our products and services, as well as the tools to best service our customers’ financial needs. We reward success and offer potential growth opportunities in as soon as 18-24 months. With more than 165 branches in 8 states, we are well known for our boutique-lending experience across the south. Providing assistance with financial emergencies, loan consolidation, back to school expenses and home improvement expenses are just some of the numerous services we offer our customers. In addition to providing exceptional customer service and financial guidance to our communities, we understand and value the importance of giving back to them. Republic Finance is a proud supporter of multiple charities including the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society (ACS). Our fundraising efforts throughout the year support these charities, while allowing us the opportunity to recognize our employees for their individual and team contributions. We are seeking highly motivated individuals who possess an entrepreneurial mentality, in addition to exceptional customer service skills. Republic Finance offers a competitive salary and benefits package, as well as a first class working environment.

Source: http://www.juju.com/jad/00000000citnrs?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc9a0d17c2ca520cad0dce09395589028ddaa9aa213f605d07


 
 
 
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Last Updated on: October 18, 2017
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