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Inside AV Technical Sales Representative - New Castle

Inside AV Technical Sales Representative - New Castle

Ad id: 1608170096589733
Views: 8
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Draper, Inc. has an opening for a Technical Sales Representative in the A/V Sales Department. Primary Responsibilities Answer incoming calls from dealers and/or end-users regarding field or Installation questions. These questions regard mechanical or electrical needs of our customers as well as order placement, quotations on products, product information, general questions, etc.Project management that includes interfacing with customers, end users, and other Draper departmentsCompile quote information, which includes calculating prices, transcribing the quote, and communicating it to the dealer/end userMaintain and update technical documents for some products which will include interfacing with vendors and other Draper Departments.Troubleshoot problems using customer service skills Provide excellent customer service to dealers and end-users Minimum Qualifications: Experience with developing successful working relationships with customersStrong communication (verbal and written) and problem solving skillsDetail orientedMechanical (being able to visualize the product) and electrical aptitude Intermediate computer skillsWorking knowledge of Autocad or InventorEngineering background is a plusBachelor's degree or equivalent, as well as prior sales/customer service experience, is a plus 0 Job Posted by ApplicantPro


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Last Updated on: March 20, 2018
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