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Paint Sales Associate - STINE Lake Charles, LA

Paint Sales Associate - STINE Lake Charles, LA

Ad id: 1806174156621687
Views: 14
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Stine LLC is a family owned and operated home improvement and lumber store, established here in Southwest LA. In fact, we are ranked within the top 100 home improvement stores in America! We also specialize in the contractor/ building industry, assisting with projects big or small from start to finish. While there are 11 Stine stores in Louisiana and 1 in Mississippi, we still maintain our company mission of \\\\\\\"Helping People Build Their Dreams\\\\\\\".

We pride ourselves in being family-oriented, while still encouraging our associates to have exciting careers with advancement opportunities. Stine offers competitive salary and a wide array of benefits, including health, dental, vision, and a whole host of supplemental coverages. We also provide a matching 401K retirement plan, in addition to tuition reimbursement and scholarship opportunities.

I. Job Summary

The salesperson interacts with the customer by greeting and assisting them with their project while in the store or on the phone. It is a professional position requiring knowledge of the building and home improvement industry, personal skills such as communication, and technical skills such as quoting, and computer knowledge. Tasks associates with customer service level are required.

II. Qualifications

A. Education: Basic education which includes ability to competently read and write.

B. Training and Experience: Some experience in selling/serving customers and building materials knowledge is desirable, as well as limited typing and key punch skills, but not required. Experience and knowledge of paint products and mixing is a plus.

C. Job Knowledge: Should have general knowledge of the building industry.

D. Physical Demands: Work requires some physical effort; involves standing, much walking and medium lifting. Works in an air-conditioned environment as well as non-A/C controlled environment. (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant medium work and occasional heavy work. This form must be reviewed with and signed by the applicant.

III. Essential Duties and Responsibilities

A. Must be familiar and in compliance with Stine Policies and Procedures

B. Serve customers, either store-wide or in specific departments assigned.

C. Change price cards on bins, displays, etc., as necessary.

D. Rearrange merchandise assortments to keep them neat, clean, and attractively displayed.

E. Demonstrate the use of merchandise when requested or when such demonstrations are encouraged by the customer.

F. Watch for shoppers who may need assistance and provide needed advice or information.

G. Take incoming telephone calls.

H. Restock merchandise displays as they are depleted by customer purchases.

I. Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting.

J. Assist customers with the handling of large or heavy items.

K. Advise the store or department manager of shortages, damages, back-orders, etc., using appropriate forms.

L. Advise store or department manager, as far in advance as possible, of any desired deviations from assigned work schedule.

M. Make price changes, by hand or mechanically, on merchandise according to price-change sheets, invoices, price books, etc.

N. Attend store meetings, training sessions, etc., as arranged by the firm.

O. Remove sales and promotional displays, prices, etc., and rearrange stock following promotional events.

P. Keep surplus stock in warehouse and storage areas neat, clean, and orderly.

Q. Handle customer complaints as quickly and efficiently as possible.

R. Learn all full service areas (key making, paint mixing, glass cutting, etc.).


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Last Updated on: February 21, 2018
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