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Chief Operations Officer - COO - Knoxville

Chief Operations Officer - COO - Knoxville

Ad id: 1911178058831885
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What We Are About:Our rich tradition of meeting the construction needs of the East TN region is important to us, but even more special is the large number of relationships we have been able to make and maintain throughout the community.Our clients seem to be drawn to the fact that we strive to understand their business and how they got to where they are. They recognize that we have the ability to find efficient solutions to challenging facility needs regardless of the industry or size of the project.We are proud of the fact that our buildings have touched so many lives over the years, and we\'re excited about contributing to and being a critical part of East Tennessee\'s growth into the futureWe have been in continuous operation in Knoxville as a general contractor and builder of custom homes and commercial structures since 1914. Today, we continue to be a Knoxville-based, privately held company. Our staff includes professional engineers, accountants and architects, proven superintendents and foreman, as well as skilled craftsmen.Our company is built on repeat business with several relationships spanning more than 50 years. Our repeat client list includes Healthcare & Medical, Institutional & Educational and many Investment Properties among others.Building on tradition and innovation while completing projects on schedule and within budget, our company continues to earn the trust of new clients while maintaining relationships which we have valued for decades, both in commercial and residential industry segments.ROLE OVERVIEWOur Company is seeking a world-class Construction Operations Director to provide leadership for its East Tennessee focused construction company. This role will lead a team of Project Managers and serve as a key member of the company\'s leadership team. Based in Knoxville,TN this critical position will own accountability for the active roster of ongoing works and for the future portfolio.Reporting to the President, the Construction Operations Director is responsible for planning, organizing and directing all division activities to achieve profitability targets and overall corporate objectives including: meeting safety standards; internal team building; maintaining excellent client and vendor relations; exceeding margin and revenue goals; early project deliveries; assisting the buildup of self-perform crews; and implementing best practices.Additional responsibilities include planning and directing all aspects of the construction operations to guarantee projects are constructed in accordance with team expectations including design, budget and scheduling.This is a proactive problem-solving role and will be tasked with ensuring that teams have all resources needed to effectively meet company objectives.Key Goals in the First Yeara€ cents Work with an existing group of talented professionals to thoroughly learn, build and lead a cohesive team in meeting company goals both in the residential and commercial market segments.a€ cents Meet and exceed group revenue, group overhead and project margin goals.a€ cents Fully versed in project management and company management operational systems.a€ cents Build internal and external relationships with key vendors and clients in our market.a€ cents As part of executive and strategic planning teams, assume a portion of corporate responsibilities..Specific Role Duties and ResponsibilitiesLEADERSHIP:a€ cents Assume responsibility for all E.TN construction activities.a€ cents Problem solve! Find creative ways to achieve the desired end results.a€ cents Understand market conditions and position the division to take advantage of opportunities.a€ cents Assist with risk evaluation, management and controls.a€ cents Establish relationships to foster a loyal and successful vendor base.a€ cents Ensure that all established processes and systems related to personnel are being adhered to as formulated.a€ cents Initiate the development and implementation of new construction-related processes to enhance and improve construction operations.a€ cents Clearly establish performance expectations with direct reports and create a professional development plan for each direct report that has clearly articulated performance goals and measurements.a€ cents Continuously search for the best methods and products.a€ cents Oversee continuous improvement initiatives.a€ cents Actively participate in strategic planning.PROJECT DELIVERY:a€ cents Support project managers with atypical situations (claims management, dispute resolution, warranties, etc.).a€ cents Foster the sharing of lessons learned among all team members.a€ cents Monitor and review all projects and regularly report on portfolio performance.a€ cents Monitor variance information and strategize with department managers to identify and correct recurring or preventable problems.a€ cents Provide ongoing direction, support and management to the operations team.a€ cents Support projects during construction.a€ cents Liaise with clients to assure project objectives are being met.a€ cents Own accountability for field operations and effectiveness of all systems.QUALITY:a€ cents Work with the QC manager to ensure meeting objectives.a€ cents Monitor vendor performance in both schedule and quality, and report these results to the purchasing department.a€ cents Review and update scopes of work in vendor contracts.a€ cents Ensure projects are built on budget, on time and in accordance with the quality standards established by the company.a€ cents Assist in the value engineering process if requested.SAFETY:a€ cents Work with the safety manager to ensure safety objectives are met.a€ cents Ensure all job-site activities comply with the company\'s established safety policies and procedures as well as with OSHA requirements.a€ cents Review exceptions to identify strategies for correcting recurring or preventable problems.BUSINESS DEVELOPMENT:a€ cents Actively engage in ongoing and new client-relations activities.a€ cents Develop and foster effective community relationships and serve as a strong ambassador for East TN market.Key Qualificationsa€ cents Proven track record of successfully managing a complex portfolio of construction projects of $100M+ annual revenue.a€ cents Strong insight into and experience with the E.TN construction market, including logistics, resources and weather conditions.a€ cents Proven ability to lead multiple divisions of teams in different industry segments.a€ cents Experience switching back and forth between hard (competitive) bid work and negotiated work, sometimes for the same client.a€ cents Track record of managing multiple project teams ranging from hundreds of thousands in value to multi-year $40M+ projects.a€ cents Experience leading a team of at least 3 direct project management reports and their related teams.a€ cents Experience with a wide range of construction projects including vertical as well as infrastructure.a€ cents Expertise in prioritizing between competing issues, project needs, business needs, organizational issues and client relations while making judgements using sound insight and wisdom.a€ cents Strong record of successful win-win negotiations with clients, contractors and vendors.a€ cents Expert knowledge of all aspects of construction activities including proposals, negotiating, bidding, estimating, contracting, scheduling, job-costing, construction management, bonds, insurance and government requirements.a€ cents Strong computer skills and various programs with Project Manager and Scheduling tools.a€ cents Able to effectively coach, mentor, develop and motivate others.Key Attributesa€ cents Currently involved in a similar role and responsibilitiesa€ cents Proactive problem-solvera€ cents Team oriented with \"Coaching\" Approacha€ cents Honesta€ cents Directa€ cents Clear communicator with the ability to admit mistakesa€ cents Servant leader who puts the team firsta€ cents Ability to get to the root of issuesa€ cents Ability to recommend and implement new practices while respecting existing structuresa€ cents Take charge with proactive leadership and fair resolution on any project issues beyond the manager\'s capacitya€ cents Intuitivea€ cents Effective delegatora€ cents Humblea€ cents Good sense of humorRequirementsa€ cents Bachelor\'s degree in engineering, construction management or related fielda€ cents 10+ years of leadership experience in commercial & residential constructiona€ cents Highly analytical in terms of quantitative (math) and qualitative (trade quality assessment) skillsa€ cents Attention to detail and experience managing staffLocation:Knoxville, TN. Relocation assistance provided.Compensation:Competitive compensation package will include a base and performance-driven bonus. PI100109829.Source:

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Last Updated on: February 19, 2018
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