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Customer Service Associate II-Cash Office - Paragould

Customer Service Associate II-Cash Office - Paragould

Ad id: 1305173686254157
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**Job Description:** General Description/Purpose Responsible for accurate balancing of all Lowe's transactions and receipts\\\\. Ensure security over all funds\\\\. Process and file paperwork as directed by supervisor\\\\. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service\\\\. Responsible for all other duties as assigned\\\\. Work Schedule ? Requires morning, afternoon and evening availability any day of the week\\\\. ? Fixed schedule, determined by store management based on the needs of the store\\\\. ? Requests to be scheduled off for a specific day require advanced notification and approval by supervisor\\\\. ? Hourly Full Time, Part Time or Seasonal: Generally scheduled 39 to 40, 10 to 25, or 10 to 39 hours per week respectively; more hours may be required based on the needs of the store\\\\. Essential Knowledge, Skills ? Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures\\\\. ? Understand and respond appropriately to basic customer and employee inquiries\\\\. ? Read, write and communicate using English language sufficient to perform job functions \\\\(Other preferences will be given for special language skills when there is a business need\\\\)\\\\. ? Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them\\\\. ? Ability to operate store equipment in assigned area \\\\(including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, fork lifts, pallet jacks, electric lifts, etc\\\\)\\\\. ? Satisfactorily complete all Lowe's training requirements \\\\(including annual Hazardous Material, Forklift certification/departmental training, etc\\\\)\\\\. ? Ability to interpret price tag and UPC information\\\\. ? Ability to process merchandise information through store computer system, POS register system and complete all required paperwork according to policy\\\\. Physical Job Requirements ? Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden , including the outside perimeter of the store\\\\. ? Move objects up to and exceeding 200 pounds with reasonable accommodations\\\\. ? Able to wear all necessary personal protective equipment to perform job functions\\\\. ? Stand and/or sit continuously and perform job functions for a full shift with meal break\\\\. ? Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance\\\\. ? Visual acuity corrected to perform job functions\\\\. Ability to distinguish color to perform job functions\\\\. CSA Administrative Office Page 1 of **Job ID:** 1195008BR **Line of Business:** Store **Job Category:** Clerical/Administrative **Department:** 0708 \\\\- Administrative Office **Employment Type I:** Regular **Employment Type II:** Part\\\\-Time **Location \\\\#:** 2847 **Location Name:** Paragould, AR **City:** Paragould **State:** AR **EEO Statement:** Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law\\\\.


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Last Updated on: December 15, 2017
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