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Jackson Full Time Dispatch Associate - jackson, mississippi

Jackson Full Time Dispatch Associate - jackson, mississippi

Ad id: 1909171680756369
Views: 8
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Req ID:

Job Title:
Dispatch Associate Location:Jackson, MSReq :102607
Reports To: Communications Manager
Posting End Date
:Department: Communications
FLSA Status: Non:Exempt
POSITION SUMMARY:The Dispatcher I functions primarily as a call:taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources.The Dispatcher I will offer pre:arrival instructions as indicated.
Essential Duties and Responsibilities:
:? Understands and adequately implements the concepts of Emergency Medical Dispatch as published
in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of
:? Allocates EMS resources properly as the need arises by application of appropriate decision making
rules and approved protocols.
:? Responsible and accountable for completeness and accuracy of paperwork related to his/her position
prior to completion of shift.
:? Responsible for accurate and complete data entry for the shift. This will also include State Run
Report data entry as assigned.
:? Responsible for generating applicable reports and checking for accuracy.
:? Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all
available locator aids.
:? Relays instructions from supervisors, messages and emergency information.
:? Maintains a current working knowledge of all company policies, procedures, rules, regulations, and
:? Follows established parameters/formats in receiving requests for service.
:?Responsible for knowledge and use of equipment, including but not limited to the computer, printers,
911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
:? Adhere to all company policies and procedures.
: Adherence to and compliance with information systems security is everyone's responsibility. It is the
responsibility of every computer user to: Know and follow Information Systems security policies and
procedures. Attend Information Systems security training, when offered. Report information systems
security problems.
Non:Essential Duties and Responsibilities:
:? Perform other duties as assigned.
Minimum Qualifications:
:? High school diploma or equivalent.
:? Must have minimal medical training or telecommunications experience or, have at least one years
experience as an EMS or public safety dispatcher
Knowledge and Skills:
:? Skilled in reading and writing English.
:? Ability to communicate clearly on the radio and telephone.
:? Ability to record, transmit, and report information accurately.
:? Ability to efficiently utilize all equipment assigned to him/her.
:? Ability to manage multiple tasks simultaneously.
:? Possess good typing skills with speed and accuracy necessary to efficiently process emergency and
nonemergency calls.
:? Ability to understand basic computer applications.
We are an EOE/AA employer and AMR selects the best individual for the job based on job related qualifications, regardless of race, color, sexual orientation, national origin, gender, age, veteran status, ancestry, marital status, or disability


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Last Updated on: January 20, 2018
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