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A Customer Service and Sales Professional (Real Estate) is a real estate agent who takes their clients through the purchase and sale of a property. Real estate transactions can be confusing and complicated, so clients rely on Customer Service and Sales Professionals to help them get the best value out of their purchase or sale. As a Customer Service and Sales Professional, you have fantastic customer service skills and are able to work with a large portfolio of clients and make each of them feel cared for and important. Job Responsibilities Reach out to customers to find out what their real estate needs are and answer any questions When ready to sell their home, help clients price their property well and give them advice on making it marketable Communicate with other Customer Service and Sales Professionals so they are aware of the properties in your portfolio Understand your real estate environment and the trends of home values in your area Network within your local community to increase your client portfolio About Carpenter Realtors With 30 offices throughout central Indiana, Carpenter Realtors helps Indiana families buy and sell homes quickly and hassle-free. Since 1970, we have been helping Indianapolis clients with all of their real estate needs. Our real estate buying and selling services are designed to make buying or selling an Indianapolis-area home easier, quicker, and more rewarding. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public.