This position is expected to be in Elmira and may work from another office location for a temporary period. Performs various administrative duties to assist commercial and mortgage lenders in building client relationships by growing the loan volume for the bank, including pre call planning and sales efforts. Processing loan documents and preparation. Ongoing client relationship management and loan and limited system maintenance.Education: Some college or technical school courses in related field. Experience: 1:2 years of previous related experience and/or training or Equivalent combination of education and experience.1. Client Relationship Management. 2. New loan preparation and review. 3. Interacts with other bank departments, third parties and processes. 4. Loan maintenance and follow up. 5. Training and Education. 6. Customer Service : exemplifies Citizens and NorthernA?s Customer Service Standards.