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Concierge Customer Service - Detroit

Concierge Customer Service - Detroit

Ad id: 508179974961095
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Job Description Securitas Security Services USA, Inc., is seeking talented customer service individuals for Concierge Security roles at our Downtown Detroit locations. The Concierge Security Officer will be the first point of contact for all visitors entering very busy buildings in Downtown Detroit. If you love working with people in a fast-paced environment, apply immediately! · Acts as a concierge for client facility, including the control of access through the admittance process. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel via tenant services management software. Observes and reports incidents or suspicious activity to appropriate management. Prepares logs or reports as required for site. Must be computer savvy. Must be customer service oriented. Provides administrative support, such as answering telephone, taking and delivering messages or transferring calls to voicemail. Requirements With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. Must hold a High School Diploma or equivalent. Two (2) years of front desk/guest service experience. Prior experience with tenant services or hospitality management software preferred. Must be computer savvy. Must be customer service oriented. You may be required to work nights, weekends, and/or holidays. Good attitude and flexibility are a must! EOE/M/F/Vet/Disabilities Company Description Are you looking for an opportunity to grow your career with a company where your customer service dedication will be truly valued? Join our team at Securitas! We are the most locally-focused security company in the United States, with over 650 local branch managers and more than 90,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Our fundamental values \\\"Integrity, Vigilance and Helpfulness\\\" serve as guidance for all of our employees in building trust with customers, colleagues and the surrounding community.


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Last Updated on: March 19, 2018
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