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Strategic Contact Information Steward - Round Rock

Strategic Contact Information Steward - Round Rock


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The Enterprise Information Quality and Governance office is responsible for the disciplined execution of governance programs and practices across all master data enabling information as an asset for Dell. This role will lead the quality and governance processes focusing on process improvement opportunities, governance meetings, issue resolution, integration across multiple processes and applications ensuring the highest level of data quality, integrity, privacy, availability, analytics insight, security and usability for all stakeholders. Role Responsibilities Develops and executes data quality strategies in line with the organization`s business strategy and goals for product/parts Act as the SME/expert and single point of contact for including marketing, sales, services, finance and survey master data integrity ensuring end-end quality of data across the business process and applications. Support the creation, collection and maintenance of key business data definitions (CDE); standards; rules; lineage; data lifecycle; security; privacy; and data flow diagrams in the Collibra Data Governance Center Lead the E2E Contact council and prepare for the executive steering committee managing cross LoB issue resolution, policy management, data quality rules and supporting the developing of processes to support both the enterprise model as well as business specific requirements Manage the data governance issues list and remediation/actions plans Manage data governance presentations, metrics, dashboards and overall progress communications Drive data quality metrics. Support the resolution of information and processing challenges that are having an adverse impact on the operations, analytics or business performance. Identify opportunities for improvement and incorporate it in the data strategy. Support enterprise data-decision making processes and facilitate discussion to address conflicting viewpoints with the goal of arriving at mutually satisfactory agreements Support project initiative s which impact install base, review business requirements, ensure integration and sign-off documents ensuring data quality and integration. Collaborate closely with stakeholders and Governance Office data quality, process and program teams to ensure continuous improvement and quantify the costs of poor data quality, perform root cause analysis. Responsible for standardizing data naming, establishing consistent data definitions, monitoring/auditing the data quality, and executing cleansing and policy agreements. Create and maintain data lifecycle process maps, architecture diagrams and recommend improvements where appropriate. Coordinate maintenance of the enterprise data dictionary. Collect business requirements and develop functional specifications for new process requests Performs change management impact assessment Requirements: Bachelor's degree; preferably in a quantitative field 8 years in data management competencies, data migration or data creation Ability to analyze, document, and present business processes as they pertain to data quality issues. Verbal and written communications and interpersonal interaction skills. Contact transactional solutions experience with Oracle 11i, SAP ECC, SFDC Contact data solutions and providers such as MDM, Data Quality, Address Doctor, Email Validation, D&B, Phone, NetProspect solutions and vendors Enterprise Architecture experience and understanding of impact of strategy, process capability and governance on business performance. Exemplary problem-solving, business process and analytical skills Extreme attention to detail in all aspects of work and ability to manage complexity Self-motivating and able to work independently in a fast faced global environment Strong interpersonal, conflict resolution, project management skills with the ability to influence and drive consensus / Company Description / / With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach / / / / Why work with us? / Life at Dell means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members health and wellness is our priority as well as rewarding them for their hard work. / Dell // is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages. // /Job: *Customer Advocacy Organization: *Global Marketing Title: Strategic Contact Information Steward Location: TX-Round Rock Requisition ID: 17000GZO

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Last Updated on: February 19, 2018
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