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Supervisor Public AreasCleaning - bethlehem, pennsylvania

Supervisor Public AreasCleaning - bethlehem, pennsylvania

Ad id: 109177867502283
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Position Overview: 13;
The primary responsibility of the Supervisor PAD is to supervise the day:to:day operations of the Public Areas and Casino. Supervise, inspect, train, and evaluate assigned Cleaning Specialist to ensure the highest standard of cleanliness is maintained. All duties are to be performed in accordance with departmental and the Sands Bethlehem (the Sands) policies, practices, and procedures.
Essential Responsibilities: 13;
:This position is expected to be on the floor monitoring and supervising the PAD Cleaning Specialists Ninety percent (90) of his or her work time.
:Responsible for assigned areas and conducting frequent inspections of Public Areas and Casino in order to maintain a high standard of cleanliness.
:Complete daily inspection forms.
:Track attendance, coordinate breaks, and communicate changes as they occur throughout the shift.
:Constantly seek ways to improve quality.
:Resolve guest complaints, ensuring guest satisfaction.
:Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
:Supervise staff and organize department functions in accordance with company guidelines.
:Conduct new hire department training.
:Train and coach staff to maintain established standards.
:Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
:Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed.
:Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
:Work on actual project or service to help achieve the objectives of the department.
:Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
:Determine if and/or when policy or procedural infractions by Team Members occur and issue the appropriate level of progressive discipline.
:Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews.
:Maintains an open door policy and addresses all team member issues and/or concerns in a timely manner.
:Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position.
:Must read and understand the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
:Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the companys diversity commitment; adherence to the companys status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
:Authority to issue a complimentary in accordance with the Sands Comp Matrix 13;
Minimum Qualifications: 13;
Minimum Employment Requirements:
:18 years of age, proof of authorization/eligibility to work in the United States.
:High School diploma or equivalent.
:Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
:Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
:Maintain a professional, neat and well:groomed appearance adhering to the Sands appearance standards.
:Maintain consistent adherence to the Sands Customer Service Standards (Standards of Steel).
:Must be able to work varied shifts, including weekends and holidays.

Specific Position Requirements:
:Minimum 3 year experience in janitorial position required.
:Minimum 1 year of supervisory experience as either a supervisor or d


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Last Updated on: December 18, 2017
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